Frequently Asked Questions

Do you have another question? Then contact us! We try to answer you as soon as possible.

  • Can I order and pick up online?

    Yes! You can order and pick up our products online.

  • Which payment methods do you accept?

    We use Mollie and Paypal.

  • Can I receive a full refund?

    You can receive the full purchase price excluding the donation. The product can always be returned at your own expense. For more information, see the shipping and returns page.

  • I don't know how to track my order?

    We ship our products via DPD and PostNl. The products that are sent via DPD are provided with a track and trace number. You will receive an email with the tracking info regarding your order. Did you not receive this email? Then please contact us!

  • I received this item as a gift. Can I return it?

    Yes, of course. You can always return the item if it is undamaged and unworn. See our shipping and returns page for more information.

  • Do you also ship abroad?

    Yes! We also ship abroad. However, the shipping costs will also be higher here. This is automatically calculated at checkout.